Shipping policy
Thank you for shopping with The Ruck & Maul Club. We aim to deliver your items quickly, securely, and in perfect condition. Please review our shipping policy below
Processing Times
All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
Domestic Shipping (UK)
Standard Shipping: Dispatched between 7–9 Working days - £4.99
Customs, Duties & Taxes
The Ruck & Maul Club is not responsible for any customs fees, import duties, or taxes applied to your order.
All fees imposed during or after shipping are the customer’s responsibility.
Order Tracking
Once your order has shipped, you will receive a tracking link via email.
Please allow 24–48 hours for tracking information to become available.
Lost or Delayed Shipments
If your order is delayed beyond the expected timeframe, please contact us theruckandmaulclub@gmail.com
We will work with the courier to locate your package.
Returns & Exchanges
For information on returns, please see our returns policy
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